Frequently Asked Questions
- I have placed an order but have not yet received a confirmation e-mail, what should I do?
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Since your personal order confirmation is sent by one of our employees, we ask for your patience. You should receive your confirmation on one of the next working days.
- What happens on fields 9 and 34: "Hofburg Dachboden"?
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You can decide if you want to use the passage through the attic. In this case, place your character on the other attic (box 9 or 34). If another player owns the chance card “Fire brigade of the Imperial Palace Vienna” and plays it, follow the instructions of the chance card.
- Where does the chance card "ZOOM Kindermuseum" take me to?
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Pick one of the courtyards of the Museum Quartier Wien. Which one would you like to visit this time?