FAQ

Frequently Asked Questions

I have placed an order but have not yet received a confirmation e-mail, what should I do?: Since your personal order confirmation is sent by one of our employees, we ask for your patience. You should receive your confirmation on one of the next working days.
What happens on fields 9 and 34: "Hofburg Dachboden"?: You can decide if you want to use the passage through the attic. In this case, place your character on the other attic (box 9 or 34). If another player owns the chance card “Fire brigade of the Imperial Palace Vienna” and plays it, follow the instructions of the chance card.
Where does the chance card "ZOOM Kindermuseum" take me to?: Pick one of the courtyards of the Museum Quartier Wien. Which one would you like to visit this time?

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